Very helpful staff. in the last weekhad a sales rep get caught in a lie ( todd tobin ) when i caught him in his lie he didn't know how to respond to the situation so he decided to hang up the phone .....i will be happy to change my rating todd if you prove to me what you said .. i feel bad giving the dealer this rating but at the same time he does represent the dealer ....i will wait for the response before i elaborate on this matter .. todd your a grown man that got caught in a lie and acted like a child and hung up the phone ... let me know if you want me to replay the situation for you todd ??? What Do I Really Need – a Ford F-150 or a Ford F-250 Super Duty? Geoff was patient, answered all our questions, and was personable. But with my lower mileage it would not damage my vehicle and MAY be beneficial, but probably not necessary. I never received notice. We bought a car from them - and car shopping is my least favorite thing to do. He went on the rode along and talked about the cars that we were interested and the pros/cons each. Well since it is covered under warranty I had to bring it in within a day of getting the car. Save yourself the money, disappointment, time, and go somewhere else. At Borgman Ford Mazda, putting the customer first is a family tradition. and put a little bit more effort into "diagnosing" my vehicle, this would have been a quick fix. I understand that the spill was my fault, but I expected faster service especially when my car is heating on high, in 87 degree weather. I felt ripped off after my last experience at Borgman. 27 other reviews that are not currently recommended, in Auto Customization, Used Car Dealers, Auto Parts & Supplies. I was going to buy a car from here, but integrity was quick lost after I had this text conversation when attempting to buy 2013 Ford Escape SEL I had test drove.Me: "What can you do about the price? When it turned out my need was a falae alarm, they were very kind and didn't seem inconvenienced. She never once made eye contact with me and her demeanor seemed as though I was a huge inconvenience.Also something I noticed: the magnetic license plate they use on test drives gets carelessly thrown on the cars. Unfortunately, this knocks off some stars.On the sales side, I went to Borgman to purchase a new vehicle. Click each vehicle title below to check our current inventory! We’ll work closely with you to build the ideal vehicle for your business at a price you’ll love. Here’s how we built this one: 2017 Ford Transit Wagon with tall roof height, 148″ wheelbase with a body length of 264″. We also hope that everyone in our community with family in the Houston area has heard from them and knows that they’re safe. and her family has always purchased their vehicles and had them serviced here as well and that just makes for one, big family! My fiance' and I regularly comment on what an amazing purchase that was and how we will undoubtedly go back to Mr. Levanduski whenever this car finally decides to stop running. Scroll down to see some of the features we selected to help you get started: This type of configuration is ideal for Plumbing, Electrical, Heating & Cooling, Telecom, and more. Below, we’ve pre-configured three Ford Transits to suit three distinctly different jobs that need doing around Grand Rapids and West Michigan: a Utility Van, a Shuttle, and a Delivery Van. When you buy at Borgman, you’ll receive genuine and confident Redcoat Service, along with the promise of a fair and square deal. I've never felt pressured by their sales team, like I have at other dealerships. Borgman refused to take my loyalty dollars which I had been told would never expire, but they discontinued the program last October. Apparently they are to busy provide the services customers request. I would give less than one star for the customer service provided. However, their collision shop (different department) offers an excellent work and outstanding customer service. I don't know about the rest of you but I would be in big trouble if I spoke to the customers at my work that way and she shouldn't be allowed to get away with it either. I would reccomend them! QUICKLINKS: New Cars | Used Cars | Service | Parts | Exclusive Borgman Deals, Buy New Ford Vehicles In Grand Rapids, Michigan. I'm using Barber Ford in Holland to repair the valve because they seem to get favorable reviews. ...He wanted me to commit to the car before he ran my rates. Please note that Toys For Tots will not accept realistic looking weapon toys and gifts with food. Below, we’re putting the 2017 Ford F-150 and the 2017 Ford F-250 Super Duty head-to-head to help you decide which is the better fit for your business or your summer project. One where pushy sales people are replaced with warm, friendly service and some of the best cars and…, "I am new to the area and was nervous to take my car to a mechanic. Unfortunately, they are the only dealership within 200 miles that had the trim level and specific upgrade options I was looking for, otherwise I never would have went back. When I first bought my car I took it to a guy who owns a body shop two days later and he told me it had five gasket leaks. Stay away! As long as I live in Grand Rapids, I will continue to do business…", "They were fast to respond through AAA service. I've leased. Toys for Tots Drive 2017… in Transit Vans! One of the most compelling is Borgman Ford’s commitment to excellence. It hasn't even hit the lot yet. I was underwhelmed at the customer service at Borgman Ford, as I never felt like they cared about me as a customer at all. So as of last sat planning on a 1000 and trying to get in in to actually be fixed, now they are saying 1500-2000! FOR COMPANIES – BECOME A TOY DROP OFF LOCATION, The deadline to register to become a drop off location is Nov. 26. They sell you a lemon and charge you Five times the real value of the car and then before you're done even paying off the car it breaks down it's rusted all over. Employees are responsive and courteous. Stop by for a test drive. Well, I…", We are a Latinx Owned Company with 15 years of experience in the Industry. We bought a car from them - and car shopping is my least favorite thing to do. Borgman Ford in the Grand Rapids and West Michigan area has one of the best selections of Used Ford vehicles around. I have had nothing but positive experiences at Borgman! Responsiveness. The service manager for Ford named Jeff is really great. Whether you are considering a Ford Fusion, Focus, Mustang, Flex, Escape, Taurus, Edge, Explorer, Expedition, C-Max, Fiesta, Transit Connect, or an F-Series, you can count on the Borgman Ford team to have your back. Whether one of the configurations above meets your needs, or simply gave you an idea of where to start, contact the experts at Borgman Ford Commercial to get started. Very nice on the phone and in person. Sundew in the finance department was a pleasure to work with, and never tried to pressure me into the silly things that finance usually tries to push. There have been some times where the staff have not been very quick to respond to my arrival and other times where obviously unneeded repairs and maintenance were recommended or needed maintenance was not reported in a "multi-point inspection" that seemed to be rubber-stamped.
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